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User Guide Manual


TILIL BULK SMS PORTAL 2.0

Abstract This document describes the basics of how to use Tilil Bulk SMS admin portal to send bulk messages and show progress.

Author: Jacob Petro
Email: jacob@tililtech.com

Visitors Page

This is the landing page which the user is taken to when loading the URL in the browser. Users enter credentials as specified in the email. Alt text

Forgot Password

The page users visit in case they cannot remember their password. Users enter their username, in this case, it’s the email address used to log in. Alt text

Signup Page

The page that allows new users to register. Users enter basic details, verify if they are not a robot, and then click submit. Alt text

Real-time Dashboard

After a successful login, users are redirected to this page, which has menus and buttons. Alt text

Bulk SMS Menu

The main page for the bulk SMS module. It contains menus and buttons apart from the left menu. Alt text

Send SMS

Here is the page for sending messages. Users select the Sender id, type the message and when user click on schedule checkbox date time input is displayed which allow the user to schedule the date of the message. ON the right column user enters the phone number(s) to receive the message.

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More SMS Options

This has sub-menu for Single/Batch Message, Send to Group, Search & Send, Custom Excel, Messages, and Recipients.

Single/Batch Message

The default screen for sending messages. Alt text

Send to Group

Sending messages to groups of contacts created from the Address Contact menu. Users select the group(s) to receive the SMS. Alt text

Search & Send

Users can search for contacts per partner in the system and add them to a list to receive SMS. Users click on the dashes above the list and under each can specify either text or select option from the dropdown. Users compose the SMS and specify the sender id and finally can just send or schedule the message.

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Custom Excel

Uploading excel sheet with contacts and some added information to be used as message content. Users can download excel template, fill it up accordingly and the upload it by clicking choose file button.

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User then clicks Next>> [ENTER CUSTOM MESSAGE] which will have placeholders based on the titles on the uploaded excel worksheet. Once the upload process is successful, you get a preview of at least 4 records you have uploaded and as you type your message on the far right you can preview the final message as will be received by recipient.

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Once you have finished composing your message and click send a summary page will be shown as a below.

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Messages

Shows messages in real-time being sent. Users can filter using date range, partner, and sender ID. Export to Excel is also available.

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Recipients

Shows all message receivers with details. Users can filter using partner, mobile number, network, and date range. Alt text

Address Groups

Shows all address groups. Users can add new groups by clicking on the "Create Address Group" button. User can filter the address group list using either partner id or group name or description Alt text

Create Address Group

User selects partner, enters the group name, any relevant description, and clicks "Next >> [ADD Contacts]." Alt text

Address Contacts

Shows all contacts from all address groups. Users can filter using various criteria. Buttons for adding single contacts, copying contacts from a text file, uploading CSV/Excel, and exporting contacts are available. AddressContact Alt text

My Messaging Account

Contains submenus for messaging account overview, transactions, sender IDs, headers/footers, bulk SMS rates, delivery status URL, delivery statuses, and number blacklist. Alt text

Overview

Shows an overview of the messaging account. Alt text

My Transactions

Shows account-related transactions like adding credit and sending messages. Alt text

My Sender IDs

Shows all user sender IDs. Users can map new sender IDs. Alt text

Create Partner sender ID

Select Partner and the available sender id and click save. This is basically mapping partners to their respective sender IDDs. Alt text

My Headers/Footers (Reseller Configuration)

Shows all headers and footers for SMS for partners. Reseller users can create new header/footers. Alt text

Bulk SMS Rates

Displays SMS rates per network. Users can create new partner networks. Alt text

Delivery Status URLs

Shows configured delivery status URLs. Users can add delivery status URLs. Alt text

Delivery Statuses

Displays all delivery statuses for bulk SMS and their detailed descriptions. Users can add new delivery status, but this is very rare unless the MNO come up with a new status. Alt text

Number Blacklist

Allows users to add blacklisted numbers to prevent sending messages to them. Alt text

Partner Transactions

Displays all the wallet transactions for partner with there status. This is especially important for prepaid partners to see how their credit was loaded in the system. Alt text

Partner Users

Enables viewing and updating all users for a partner. Users can create new partner user accounts. Alt text

Create User

User can create new users and assign menu to either default or custom user group which assign them roles depending with their groups. Once the user click save an email is sent to the new user with a link and credentials which the user will be prompted to change. Alt text

View User Details

Shows details of a specific user. Admin users can reset passwords, update details, or block users. Alt text

Group Permissions

Admin users can assign different permissions to different user groups. Users can check or uncheck checkboxes to grant or deny permissions. Alt text

Daily Usage

Allows users to see SMS summaries sent on a daily basis for a given period. Users can filter by date range. Alt text

User Activity Log

Shows how users are using the system. Alt text

Settings

For developers to integrate the bulk SMS system with their systems. Users enter passwords to view or generate API keys. Alt text

Conclusion

This document is continuously modified with system improvements. In case you find inconsistencies, kindly reach out for clarification.